FAQ

Frequently asked questions

How long will it take for my custom order?

Order Processing Time: Jewelry By BDK keeps most items in stock, some items are made-to-order; please allow up to 2 weeks for your item to be made plus additional shipping/transit time of 2-7 days depending on your distance from Southern California. In stock items will ship out the next business day after receving the order. If your order is received on a Friday it will be shipped out on Monday.

Custom orders can take up to 3 weeks to be shipped out.



What is your return policy?

Returns/Exchanges: If for some reason you are not happy with your Jewelry By BDK Boho jewelry, please contact us and let us know why. Refunds and exchanges are available for non-custom work only if you notify us within 14 days of receiving your items, and we receive the items back within 30 days of your order. All pieces must be in NEW /SAME condition as when it was sent to you. Custom work is generally non refundable. The following terms and conditions apply to returns & exchanges:



Do you accept credit cards for payments?

Forms of Payment: We accept major credit cards via Stripe and PayPal. Please do NOT send your credit card information via email.